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Privacy Policy



WHY? Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we
collect, share, and protect your personal information. Please read this notice carefully to understand
what we do.


WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Credit scores and income
  • Payment history and transaction history

When you are no longer our member, we continue to share your information as described in this


HOW? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Star USA Federal Credit Union chooses to share; and whether
you can limit this sharing.


Reasons we can share your personal information               Does Star USA FCU Share              Can you limit this sharing

For our everyday business purposes –                                                     Yes                                                                 No

such as to process your transactions, maintain your

account(s), respond to court orders and legal

investigations, or to report to credit bureaus

For our marketing purposes –                                                                     Yes                                                                 No

to offer our products and services to you

For joint marketing with other financial companies                              Yes                                                                 No

For our affiliates’ everyday business purposes –

information about your transactions and experiences                               No                                                        We Don’t Share

For our affiliates’ everyday business purposes –                                    No                                                        We Don’t Share

information about your creditworthiness

For nonaffiliates to market to you                                                             No                                                          We Don’t Share


What we do                               

How does Star USA Federal                                                      

Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings.

How does Star USA Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

– open an account or pay your bills

–  use your credit or debit card or give us your income information

– make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 Why can’t I limit all sharing?

Federal law gives you the right to limit only

– Sharing for affiliates’ everyday business purposes – information about your creditworthiness

– Affiliates from using your information to market to you

– Sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing



Companies related by common ownership or control. They can be financial and nonfinancial companies.

Star USA Federal Credit Union has no affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Star USA Federal Credit Union does not share with our nonaffiliates so they can market to you

 Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies, Credit Union Card Association and Elan Financial Services..


Questions – Call toll-free 800-628-2120 or go to






















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